The Challenge: Scaling Performance Without Scaling Headcount
This independent label needed an agency-grade, repeatable playbook to consistently lower acquisition costs across its entire roster, without hiring a paid media specialist or adding headcount. The goal was to turn one-off campaign wins into a compounding, account-wide system.
The Solution: The Full-Funnel Playbook
Built entirely in-house with Ctrl+Reach, the playbook follows a simple, repeatable sequence on top-performing campaigns:
Awareness → Email collection → Automated retargeting → Listener campaign
Emails, engaged audiences, and video views collected during the awareness phase are automatically retargeted via Ctrl+Reach, turning a single campaign into a compounding retargeting engine.
Account-Wide Cost per Listener
Applied consistently across dozens of campaigns, the playbook drove a steady, compounding decline in acquisition costs:
- First Quarter (before full-funnel): €0.65 per new listener
- Last Quarter (after full-funnel): €0.30 per new listener
- Result: -53% cost per listener, account-wide
On a single-market, same-song comparison (before vs. after), the decline reached -64% in cost per listener, with a top-performing campaign generating +122% more listener volume than a prior campaign without the full funnel.
The Result
A top-notch ad service this label has developed in-house, without hiring a specialist team — and a client performance ranking in the top 20% among comparable accounts.
Methodology: Cost per Listener = total spend ÷ attributed listener results, drawn from Ctrl+Reach campaign, smartlink, and audience-activation data across the label's account records. Account-wide progression compares the first available quarter to the last complete quarter. Client ranking uses a separate comparable-account benchmark of 89 accounts. The same-song comparison is a matched, observational before/after read on a single market, not a controlled experiment. Results should not be interpreted as proof that any single tactic independently caused the improvement.
.jpeg)






